Let shoppers fix their mistakes
Order confirmation widget for editing address, items, discounts before warehouse ships. Reduce failed deliveries and support tickets. Free for merchants.
Order #1042
Thank you, Jamie!
Your order is confirmed.
Need to change something?
Edit before warehouse ships
Wrong address? Wrong size? Too late — the warehouse shipped it.
Shoppers realize their mistake after checkout. By the time they email you, the order is already packed. Order Change holds the warehouse and lets them fix it.
How it works
Self-service edits in a timed window
Shopper opens widget
Order confirmation page shows countdown timer and edit widget. Shopper clicks to fix address, items, or cancel.
Changes saved instantly
Address corrected, items swapped, discount applied. Warehouse hold stays active during the window.
Order ships correctly
Window closes, corrected order ships. No failed delivery, no support ticket, no refund-and-reorder.
Outcomes
Fewer tickets, fewer returns
Reduce failed deliveries
Shopper fixes wrong address before it ships. Package reaches the right door, no redelivery cost.
Zero support tickets
Edit window catches mistakes before they become tickets. Your team never sees 'I need to change my address' emails.
Post-purchase upsells
Shopper adds forgotten items during edit window. Ships in same box, zero extra ad spend or handling.
Free for merchants
Order Change is free to install, free to use. No monthly fees, no revenue share. Just fewer tickets.
Trusted by leading e-commerce brands
Stop losing margin on wrong addresses
Install Order Change free. Let shoppers fix their mistakes before the warehouse ships.
Install on Shopify